Fundamental to our success is an uncompromising commitment to providing the highest-quality service.
The objective is not just to satisfy client’s needs but rather to exceed their expectations.
Haughton and Young are recognised as a leading Mechanical Services provider. With an insistence on meticulous planning; our professional project management team, engineering department and highly skilled trade’s personnel ensure that our installations are completed on time and within budget exceeding client’s expectations time and time again.
Value Engineering is touted within our industry with regard to cost reductions only, with scant regard for the overall systems capacity requirement and performance. We endeavour at all times to actually engineer the project by adjusting parameters of design to achieve commercial reality with regard to proposed mechanical plant and systems. We look to achieve reduced capital expenditure whilst enhancing the systems provided. The life cycle operating cost is central to our strategy. We never propose or suggest inferior or reduced capacity appliances to the team during the value engineering process. We actually offer more in real terms for less based on the practicalities of the services provided.
In our constant pursuit of excellence and the latest technology available within the industry, we upgraded our in-house drawing office capacity to include BIM.
Haughton and Young have a dedicated Facility Management and Maintenance Division which was established in 2006 in direct response to client requests. Here the team of specialist Client Service Managers, Administrators and site staff, who between them have over 450 years’ experience in the business, take a hands-on approach.
Haughton and Young operate, a market leading web-based Services Management Solution. This provides our engineers real-time communication between the office and clients
In addition to routine service agreements, we provide bespoke service level agreements, and planned / preventative maintenance programmes, to meet all or Clients’ needs. The dedicated site engineers are on call year round providing immediate action to emergency call outs when required.
Our Clients experience minimum downtime and greater cost certainty. This holds true for all situations, be it a breakdown, repair, routine maintenance or system upgrade.
Through our absolute commitment and proactive approach, Haughton and Young’s clients can expect results and improved performance in;
• Plant Utilisation
• Operating Efficiencies
• Cost Management
• Lift Cycle ROI